Terms & Conditions

 

Returns & Refunds - If you are not completely satisfied with your purchase, we will exchange it or provide a full refund on the condition that the items are returneded to us in a resaleable condition within 14 days. On returning goods please get a proof of postage receipt from the post office, as we cannot be responsible for goods that fail to reach us.

Please report any damages within 48 hours of receipt of your order.

Product description & Availability - Every care has been taken to ensure accuracy of descriptions, size and colours of all our products. Because our products are all handmade, there may be slight variations in pattern or shade to the image viewed on screen, with our textile prints in the lavender and journal sections. But we do ensure that all of our products are made to a high standard.

We reserve the rights to refuse to process a transaction for any reason, or refuse service to anyone at any time at our own discretion.

Copyright on all of our designs, imagery, concepts and information are held by Lizzie Adcock of Arum-Lilie Designs2011. No one is authorised to use anything from Arum-Lilie Designs without consent in writing by Lizzie Adcock.

All of our products are designed and handmade in England.